Profile picture of 🚚📦Ray Owens 📦🛬
🚚📦Ray Owens 📦🛬
🚀 E-Commerce & Logistics Consultant | Helping Businesses Optimize Operations and Streamline Supply Chains | Small Parcel Services | 3PL Services | DTC Warehouse Solutions | Ocean Freight | Air Freight
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December 10, 2023
Here's a bold idea! What if we considered our shipping carriers as an extension of our marketing team? 😮🚚 In the ecommerce world, the 'last mile' delivery forms the final touchpoint with customers. It's no longer just about delivering a package; it’s about delivering a memorable experience. The shipping carrier, hence, becomes a critical player in shaping customer satisfaction and loyalty. - Perfect packaging 🎁 - On-time delivery⏱️ - Real-time tracking 📍 It may be time for businesses to reevaluate their shipping strategy. Don't just rely on cost-effectiveness - think customer experience as well. Shipping carriers - the new brand ambassadors? What are your thoughts?
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December 10, 2023