Here's a bold idea! What if we considered our shipping carriers as an extension of our marketing team? 😮🚚
In the ecommerce world, the 'last mile' delivery forms the final touchpoint with customers. It's no longer just about delivering a package; it’s about delivering a memorable experience. The shipping carrier, hence, becomes a critical player in shaping customer satisfaction and loyalty.
- Perfect packaging 🎁
- On-time delivery⏱️
- Real-time tracking 📍
It may be time for businesses to reevaluate their shipping strategy. Don't just rely on cost-effectiveness - think customer experience as well.
Shipping carriers - the new brand ambassadors? What are your thoughts?